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Posting Date:   February 21, 2017
Start Date:   Immediate
Hours:   ~20 hours / week

 

Position Overview
PBOK Consulting is seeking an intermediate Technical Writer who will support client work in developing and documenting technical processes. The successful candidate should have experience writing a range of business documents, editing materials, and managing clients. The Technical Writer will work closely with other team members, including researchers, analysts, editors, designers, and subject matter experts (SMEs) to develop documentation in support of business processes. The Technical Writer will have a key role in ensuring that a consistent and high quality of work is delivered both internally and externally to clients.

Primary Responsibilities
• Take a proactive approach to understanding clien information and business function
• Analyse content to design the best method for clear and accurate knowledge transfer
• Eliminate non-essential content and create concise, accurate, and effective content
• Consistently apply style, formatting, and process guidelines
• Analyse and write about a range of topics for company and client projects
• Conduct quality control reviews of documentation at various stages of development
• Prepare and support the Project Manager facilitation for working sessions and review sessions to ensure focus and timely results
• Own and manage document development processes and effectively manage time and deadlines
• Collaborate with team members to define objectives, guide processes, and engaging interactions within project constraints
• Contribute to a systematic design and development model to improve resources and minimize the development time for future materials

Competencies
• A strong understanding of standard applications such as Word, Excel, and PowerPoint
• Proven document development and formatting skills:
• Expert knowledge of grammar, spelling, punctuation, and the English language
• Ability to understand, clarify, define, and document technical processes visually and through text
• Some ability to analyse process models and identify potential areas for improvement
• Knowledge and skills required to present technical and procedural content clearly and simply
• Highly developed verbal and written communication skills and ability to communicate to all levels of the organization and clients
• Strong research and organizational skills with attention to detail
• Team-oriented with an ability to work in a highly collaborative environment
• Ability to work on multiple, concurrent projects

 

Experience
Post-secondary education in a technical field (e.g. Engineering) or communications (e.g. English, Journalism, Technical Writing). Experience in technical writing of proposals, engineering documents, and marketing materials, preferably in a corporate environment

Personal Characteristics
• A self starter with initiative who demonstrates accountability for performance and results
• Projects confidence when engaging and presenting, one on one and in groups
• Has a positive outlook towards change and the ability to adapt to a dynamic environment and client requirements
• Proven ability to problem solve and make sound decisions to achieve creative and innovative solutions
• Embraces a high performance, customer focused culture based on exceptional listening skills
• Understands own strengths and weaknesses and strives to continuously learn and improve
• Exhibits enthusiasm, promotes a team environment, and fosters an atmosphere of trust

About PBOK Consulting
PBOK Consulting is an independent consulting and educational organization which facilitates energy companies in effective Knowledge Transfer. We help our clients with maturing their management system policies, procedures and practices as well as delivering high quality, cost effective, online training to the pipeline industry. We have an uncompromising client focus and maintain high quality of work by ensuring our employees are engaged in a challenging and creative work environment.

Contact
Due to an overwhelming response to our past postings, only selected candidates will be contacted for interviews. If you do not hear form us within two weeks, please accept our regrets.

Please send resumes to:
  careers@pbok.ca
  +1.403.245.1140

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